Privacy Policy
Last updated: January 26, 2026
1. Introduction
SlotPilot ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services ("Platform").
2. Information We Collect
We collect information you provide directly to us, such as:
- Account Information: Name, email address, password, and profile details.
- Payment Information: We use Stripe to process payments. We do not store your full credit card details on our servers. Stripe handles this data under their own privacy policy.
- Usage Data: Information about your interactions with the Platform, such as IP address, browser type, pages visited, and timestamps.
- Communications: Content of messages you send to us or other users via the Platform.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Platform.
- Process transactions and send related information, such as confirmations and invoices.
- Send you technical notices, updates, security alerts, and support messages.
- Respond to your comments, questions, and requests.
- Monitor and analyze trends, usage, and activities in connection with our Services.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities.
4. Sharing of Information
We may share your information as follows:
- With Service Providers: We share data with third-party vendors (e.g., Stripe, Supabase, Vercel) who perform services on our behalf.
- With Other Users: When you list a property or make a booking, certain information (such as your brand name or newsletter stats) is visible to the other party.
- For Legal Reasons: We may disclose information if we believe disclosure is in accordance with, or required by, any applicable law or legal process.
5. Data Retention
We store your personal data only as long as necessary to provide you with our services and for legitimate business purposes, such as complying with our legal obligations, resolving disputes, and enforcing our agreements.
6. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict use of your data. You can manage your account settings and subscription via the Platform dashboard or Stripe Customer Portal.
7. Security
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction.
8. Changes to this Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, providing you with additional notice (such as adding a statement to our homepage or sending you a notification).
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@slotpilot.app.